Every year carmakers anxiously await the results of customer satisfaction surveys. It tells the auto company whether its vision is resulting in good and well-built vehicles. Often enough the winners sport names such as “Honda,” “Nissan,” and “Toyota.”
General Motors Tops Satisfaction Surveys
But there is a change in the satisfaction wind. According to The Detroit Free Press, General Motors has produced the most impressive numbers of satisfied buyers during the 2015 model year.
The impetus for such a turnaround is credited to Buick and Cadillac, both rated extremely high by survey respondents according to Automotive News. The Buick Enclave, in particular, is scoring well with buyers of the entry-level luxury crossover.
Newsday reports some specific make and model numbers. “Overall, GM ranked ahead of Ford Motor Co. with Buick gaining 1 percent to match scores for the namesake brands of Toyota Motor Corp. and Honda Motor Co. Chevy rose 4 percent to overtake the Ford, Nissan, Chrysler and Hyundai brands.”